SIM Based Emergency Communication

At Safe Working Lifts we understand the importance of staying connected in today’s digital age. That’s why we want to inform you about the upcoming cut off date of UK phonelines/landlines by BT at the end of 2025.

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Uninterrupted Service

This change signifies a shift towards more advanced and reliable 2-way communication technologies. To ensure uninterrupted service, we highly recommend replacing your existing copper-based phone lines with an open network/roaming sim GSM unit prior to the cut off happening. These GSM units offer numerous advantages, including enhanced call quality, improved signal strength, increased flexibility, and battery backup in case of a building power failure.

Seamless 2-Way Communication

By embracing this transition early on, you can ensure seamless 2-way communication with any trapped passengers and therefore stay ahead in a rapidly evolving world.

Trust Safe Working Lifts to provide you with the latest GSM solution that will keep you connected for years to come. Contact us today on 01271 442842 or using the contact us form at the bottom of this page to learn more about our offerings and make the switch to a future-proof communication system.


The current objective from BT is for all PSTN/copper based phonelines will be switched off by the end of 2025. For exact dates relevant to your local area please check with your local provider.

Safe Working Lifts use open or ‘roaming’ SIM cards in all our GSM installations, this allows our units to connect to any network provider and will use the network with the highest strength signal. We can also provide your GSM unit with a high gain antenna/ariel (at an additional cost), which will also increase the signal strength in poor areas.

The SIM cards we supply are a set contract length (2 years) and will require no credit/top ups, and can be extended when coming towards the end of your contracted term. We do not recommend using Pay As You Go (PAYG) SIM cards, as we have found most mobile networks will delete/wipe unused credit after a certain length of time, whereas with a contract SIM you know that the GSM unit will be able to make the outbound call.

Since 1999, the Lifts Regulations have required all new lifts to be fitted with an alarm device with two way voice communication between the lift car and a rescue service. This in short means you will have to replace your existing PSTN landline connection with a digital equivalent.

The units we provide can be programmed with up to 4 numbers. You have the choice of either setting them up to phone us directly when a passenger is trapped and pushes the alarm button, or yourself if there is a number that will be answered 24/7.

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ISO 9001 Altius Assured Vendor CHAS Accredited Contractor European Elevator Association Lift and Escalator Industry Association Constructionline Gold Member